Service Level Agreements
• AIP Turnaround time: Available immediately once an affordability assessment has been conducted on the phone.
• Full Mortgage Application to Formal Mortgage Offer turnaround time: 14 days from date of FMA (Full Mortgage Application)
Rates are Only Secured when your application reaches Full Mortgage Application (FMA) Stage.
Use our A to Z tool below for details of our residential lending criteria – click on the “A – C” or “D – K” etc to view the criteria headings.
A-C | D-K | L-N | O-Q | R-Z |
Not acceptable. Please refer to lender. 75% used for affordability. The Bank does not have an Affordability calculator for Intermediaries – please contact lender:
Key Worker Applications
Bank considers Right to Buy, Right to Acquire (95% of discounted Purchase price for both but cannot exceed 90% of market value) and Shared Ownership (up to 95% of the share). MINIMUM AGE: 18 years old. 70 Applications will be considered provided that:
IT and Construction Industry Scheme contractors must be treated as self-employed. Farms or property with land that is subject to commercial agricultural use, commercial property and timeshare are not acceptable. Short term rental, such as Air B&B or similar, are not permitted. Must be occupied by family and is subject to Valuers comments. Will be treated as sole applicant for affordability. Please refer to lender. Providing maximum LTV for the product is not exceeded. Customers will be declined if either of the following is applicable:
Applications which involve assignable contracts are not acceptable. 60% used for affordability. Property must be owned for 6 months. If any applicant has been in a state of bankruptcy or still has an outstanding bankruptcy restriction order against them, within the last 6 years, applications will be declined. Latest 3 months statements required – must show salary credits, general expenditures/utilities and mortgage/rent. Refer to lender. Refer to lender. Not acceptable. 75% used for affordability – excluding housing element of Universal Credit. Refer to lender. 60% of latest 2 year average. Bank does not consider Bridging Loans. All applicants must be residing in UK at time of application. Bank do not allow the Broker fee to be added to the loan. Cash deposits and cashbacks not accepted. For other incentives, please refer to lender. 60% used for affordability. Bank does not consider BTL mortgages. 60% of flight allowance used for affordability. Accepted. Capital raising is allowed as follows:
100% used for affordability. Only required if the Bank’s electronic verification is not satisfactory. Refer to lender. Factored into affordability. Factored into affordability. Please contact our Commercial Team. 60% of latest 3 month average used for affordability. The Bank does not lend on Commonhold properties. If there is a history of missed payments or defaults on mobile phone contracts, please refer to the Bank. Not acceptable. Consent to let can be considered 6 months from date of completion. The Bank does not offer Consumer Buy to Let. Applications will be considered provided that:
IT and Construction Industry Scheme contractors must be treated as self-employed. Subject to valuer’s comments. Refer to lender. Cases will be declined in the following circumstances:
All CCJs in the last 6 years must be disclosed. 3% of balance factored into affordability unless this is to be repaid. Will be ignored. Special condition will be added for these to be repaid prior to exchange of contracts OR within 30 days of completion if debt consolidation. Experian. Not credit scored – credit search only. Bank does not lend on Custom Build properties. |
We are proud to be the bank of The Salvation Army International. Find out more about our shared history.
We are proud to be the bank of The Salvation Army International. Find out more about our shared history.