Reliance Bank outperform high street banks for customer satisfaction as voted by our customers!
In the 2021 Charity Finance Banking Survey, Reliance Bank achieved first place overall for customer satisfaction, outperforming high street banks. We were rated in first place for:
- Relationship Manager
- Telephone Services
- Fees/charges
- Interest Rates
Helping good people do great things with money
Reliance Bank has been at the forefront of social impact banking since 1890, when we were formed by William Booth the founder of The Salvation Army. Over the years we’ve worked with social impact businesses of all shapes and sizes. From them we have learnt to put compassionate customer service at the heart of what we do.
The power to change lives for the better
Reliance Bank don’t see money as an end in itself. But we do know that money has the power to change lives. In the right hands, it can be a force for good. That’s why Reliance Bank prioritise business lending to organisations delivering positive social impact in the UK. Reliance Bank are proud of its shareholder The Salvation Army International who help people whose lives have been affected by emergencies, disasters, poverty and social inequality.
Meet the Team
At Reliance Bank, we believe in building real relationships. Our Relationship Managers will review each case individually and establish how we can best support you during these challenging times.
Paul Wedderspoon – Relationship Manager for Reliance Bank – London and the South
Email: paul.wedderspoon@reliancebankltd.com
Mobile: 07443 291 258
Morag Davies – Relationship Manager for Reliance Bank – North, East Anglia and the Midlands
Email: morag.davies@reliancebankltd.com
Mobile: 07443 291 252
The Team each have over 20 years’ banking experience with specialisms including charities, social enterprise, hospitality, leisure, renewable energy, healthcare, education and property.
As a Bank we’ve supported social enterprises, businesses and charities for over 130 years and we prioritise business lending to organisations that deliver positive social impact in the UK, so you’ll be joining a group of like-minded people.
To discuss your requirements contact one of our Relationship Managers above or alternatively email commercial@reliancebankltd.com or call 0207 398 5400.
Our Services
Charity and Business Loans and overdrafts to help support you during these challenging times
We prioritise our business lending to those organisations in the UK that deliver positive social impact. We can provide competitively priced loans and commercial mortgages on terms up to 25 years. We can lend for business expansion and working capital in the following sectors:
- Health and Social Care
- Social Housing
- Social Enterprises
- Education
- Faith Organisations; Churches, Religious Orders
- Charities
- Community, Arts, Heritage, Sports
- SME sectors
Here’s what we offer:
- Term loans and overdraft facilities
- Lending from £250k to £2.5m
- Repayment term up to 25 years with 5 year commitment
- Maximum of 65% loan to security value
- Tailored loan pricing on a case by case basis
- Simple application process and fast decisions
- Early indication of our appetite to lend
- Tailored solution to suit your unique requirements
- Branch Services – Our main office is located at Lovat Lane near Monument station in Central London and to make deposits businesses can use the counter services at any NatWest or RBS branch.
Free everyday banking for the first 6 months when you open a Charity or Business Current Account
For the first six months of banking with Reliance Bank, you’ll enjoy all the services that come with your current account for free. There are just a few conditions:
- You have to keep your account in credit
- Have an average credit balance of £5,000
- Have no more than 25 transactions on average per month
If you do not meet the conditions listed above, you will be charged. We offer clear and simple charges, so there are no surprises for your charity or business. Please see our Business Current Account Fee Information Sheet on the Reliance Bank website in the Support page under the heading Business Current Account.
