The Women in Finance Charter is a commitment by HM Treasury and signatory firms to work together to see fairness and gender balance at all levels across financial services firms. For that reason, Reliance Bank have signed the pledge for gender balance.

As of 31 March 2025, we have 50% female representation on the Board and 50% female representation on the Executive Committee. Two female Executive Directors count in both groups therefore overall female representation in senior management is 43%. Our target is to reach 50% by March 2028.​

​​The Bank does not currently offer variable pay however, from 2025 annual performance objectives require each individual to self-assess against our 5 core values. Our Equality value is defined as “We value all voices to enable opportunity and diversity of talent”.​

Reliance Bank has been awarded The FairLife Mark. The FairLife Mark was awarded to our Business and Charity Current Account, savings accounts as well as our business loans and recognises the bank’s commitment to fair, transparent and customer-focused financial services.

The FairLife Mark champions fair providers of financial products and services.

The FairLife Charity (‘FairLife’), is a charity committed to promoting fair trading in finance. The underlying charity is a dedicated non-profit organisation focused on elevating financial standards with its fair-trading mark.

Reliance Bank aligns its lending policies to the United Nations Sustainable Development Goals (SDG’s) – a global framework for governments, businesses and societies to help reduce poverty, protect the planet’s future and improve lives.

The National Association of Commercial Finance Brokers (NACFB) is the UK’s largest independent trade body for commercial finance brokers.

Reliance Bank have been awarded “Community Lender of the Year 2024” by NACFB. Over 90% of new lending in the year is in social impact sectors, which represents 70% of the total Commercial portfolio. We’ve supported Charities and Businesses for over 135 years, and we empower them to grow.

We outperform high street banks for customer satisfaction as voted by our customers!

In the 2024 Charity Finance Banking Survey, Reliance Bank achieved first place for Relationship Management.

Good Finance is a collaborative project to help improve access to information on social investment for charities and social enterprises. Their mission is to help charities & social enterprises navigate the world of social investment.

Representing 300 firms, UK Finance is a centre of trust, expertise and collaboration at the heart of financial services. Championing a thriving sector and building a better society.

Reliance Bank are covered by the Financial Services Compensation Scheme (FSCS). The FSCS can pay compensation to depositors if we as a Bank fail to meet our financial obligations. In general, all retail depositors and businesses are covered by Deposit Guarantee Schemes. Exceptions for certain deposits are stated on the website for the Financial Services Compensation Scheme.