Jan Smith

Non Executive Director

Introduction
Jan Smith has been appointed to the Board of Reliance Bank from 1 April 2021. Jan will provide expert strategic marketing and product guidance. Jan is Chair of the Remuneration Committee and a member of the Audit Risk and Compliance Committee. Jan has a strong commitment to the Bank’s ethical values and the ethos of delivering strong social impact.

“Together with the bank and its customers, I have a shared belief that the real value of money is in what it can be used for – to ensure a better and fairer place for all.”

Past experience
During her career, Jan specialised in strategy development, marketing and customer experience holding Director positions at The Scouts Association, Open University, RAC plc, Mazda Cars (UK) Ltd, TSB Bank plc, and as Marketing Director for the launch of First Direct winning several industry awards for Branding, Advertising, and Product Marketing.

Jan is an experienced Non Executive Director having served on a number of Boards in the charity, public and private sectors over the last twenty years. Through her background she has a broad appreciation of developing strategy, scrutinising financial information and a keen awareness of strategic and operational risks. She has held NED positions that include The Royal Mint, Land Registry, Which? Financial Services, and Vice Chair and Senior Independent Director at Saffron Building Society, Holmesdale Building Society and AQA. She is currently a Board member at Markshall Estate and Chair of the Finance Sub Committee. Jan is also a member of the Built Estate Sub Committee.