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Our opening times:

Mondays, Tuesdays, Thursdays and Fridays:
We are open 8:30am to 4:15pm.

Wednesdays:
We are open 10am to 4:15pm.

Holiday Closure Updates:

We wish to inform you that on Tuesday 24th December 2024 we will close at 12noon which will be the cut off for outbound payment instructions.

For that reason, if you have any forthcoming payments such as the payment of staff salaries you could either reschedule them to Monday 23rd or the morning of Tuesday 24th December 2024, otherwise these will be paid on the first working day in between the festivities – Friday 27th December 2024.

Whilst Digital Banking will continue to be available throughout the festive period, we wish to inform you that if you submit payment requests on Digital Banking outside of working hours they will be processed in the morning of the next working day.

DateOpening Hours
Tuesday 24th December 2024We will close at 12noon which will be the cut off for outbound payment instructions
Wednesday 25th December 2024

Thursday 26th December 2024

Wednesday 1st January 2025

Closed

Please note on all other days, our opening times will be as usual: Monday, Tuesday, Thursday and Friday 8.30am to 4.15pm and Wednesday 10am to 4.15pm. If you need any support, please email us at customer.experience@reliancebankltd.com or call our Customer Experience team on 020 7398 5400.

Our Location

Customer.experience@reliancebankltd.com – Contact this email address for general enquiries or any aspect of your existing personal or business banking. Also contact this email address for queries relating to fraud and security or for payment enquiries. To speak to a representative call 020 7398 5400.

Commercial@reliancebankltd.com – contact this email address for general enquiries or if you have a question around a commercial loan or commercial mortgage, business or personal overdraft, loan servicing and repayment queries. To speak to a representative call 020 7398 5480.

Mortgages@reliancebankltd.com – contact this email address for personal residential mortgage-related enquiries.

For the Mortgage Team please dial 0207 398 5422 and select option 1 or 2 for the right department:

  • Option 1 – Discuss New lending
  • Option 2 – Discuss Existing Reliance Bank Mortgages

Businessaccounts@reliancebankltd.com – contact this email address to open a Business or Charity Current Account.

Reliance Bank Limited,
Faith House,
23 – 24 Lovat Lane,
London,
EC3R 8EB
England
United Kingdom

The Salvation Army

We are proud to be the bank of The Salvation Army International. Find out more about our shared history.

We are proud to be the bank of The Salvation Army International. Find out more about our shared history.

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